{"id":2203,"date":"2026-07-03T18:39:59","date_gmt":"2026-07-03T16:39:59","guid":{"rendered":"https:\/\/www.stabajzna.cz\/uvod\/?page_id=2203"},"modified":"2026-07-03T19:25:15","modified_gmt":"2026-07-03T17:25:15","slug":"pravni-informace-a-ochrana-osobnich-udaju","status":"publish","type":"page","link":"https:\/\/www.stabajzna.cz\/uvod\/pravni-informace-a-ochrana-osobnich-udaju\/","title":{"rendered":"Pr\u00e1vn\u00ed informace a ochrana osobn\u00edch \u00fadaj\u016f"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Provozovatel salonu (Faktura\u010dn\u00ed \u00fadaje):<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Jm\u00e9no a p\u0159\u00edjmen\u00ed:<\/strong> Lucie Dolej\u0161\u00ed &#8211; p\u0159\u00edrodn\u00ed organick\u00fd kosmetick\u00fd salon \u0160\u0165abajzna<\/li>\n\n\n\n<li><strong>I\u010cO:<\/strong> 71643001<\/li>\n\n\n\n<li><strong>S\u00eddlo podnik\u00e1n\u00ed:<\/strong> M\u00e1chova 122, Pod\u011bbrady<\/li>\n\n\n\n<li>Zaps\u00e1na v \u017eivnostensk\u00e9m rejst\u0159\u00edku veden\u00e9m M\u011bstsk\u00fdm \u00fa\u0159adem Nymburk<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Z\u00e1sady zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f (GDPR):<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V p\u0159\u00edpad\u011b jak\u00fdchkoliv dotaz\u016f ohledn\u011b ochrany \u00fadaj\u016f m\u011b m\u016f\u017eete kontaktovat na e-mailu: salon@stabajzna.cz.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Online rezervace term\u00ednu a platba p\u0159edem:<\/strong> Objedn\u00e1n\u00ed do salonu je mo\u017en\u00e9 <strong>v\u00fdhradn\u011b<\/strong> prost\u0159ednictv\u00edm extern\u00edho rezerva\u010dn\u00edho syst\u00e9mu Fresha. P\u0159i online rezervaci a platb\u011b p\u0159edem zad\u00e1v\u00e1te sv\u00e9 identifika\u010dn\u00ed, kontaktn\u00ed a platebn\u00ed \u00fadaje (jm\u00e9no, p\u0159\u00edjmen\u00ed, telefon, e-mail, \u00fadaje o kart\u011b). Tyto \u00fadaje jsou nezbytn\u00e9 pro pln\u011bn\u00ed smlouvy \u2013 tedy pro z\u00e1vaznou rezervaci term\u00ednu, zpracov\u00e1n\u00ed platby, potvrzen\u00ed objedn\u00e1vky a zasl\u00e1n\u00ed p\u0159ipom\u00ednky o\u0161et\u0159en\u00ed.<\/li>\n\n\n\n<li><strong>Obecn\u00e9 dotazy:<\/strong> Pokud m\u011b kontaktujete e-mailem za \u00fa\u010delem dotazu, zpracov\u00e1v\u00e1m Va\u0161e kontaktn\u00ed \u00fadaje pouze pro \u00fa\u010dely odpov\u011bdi. P\u0159es e-mail <strong>nen\u00ed mo\u017en\u00e9<\/strong> objedn\u00e1vku term\u00ednu uskute\u010dnit.<\/li>\n\n\n\n<li><strong>Citliv\u00e9 \u00fadaje:<\/strong> \u00dadaje o Va\u0161em zdravotn\u00edm stavu a datu narozen\u00ed zpracov\u00e1v\u00e1m v\u00fdhradn\u011b na z\u00e1klad\u011b Va\u0161eho p\u00edsemn\u00e9ho souhlasu, kter\u00fd podepisujete osobn\u011b p\u0159i prvn\u00ed n\u00e1v\u0161t\u011bv\u011b salonu na pap\u00edrov\u00e9 klientsk\u00e9 kart\u011b.<\/li>\n\n\n\n<li><strong>P\u0159\u00edjemci \u00fadaj\u016f (Rezerva\u010dn\u00ed syst\u00e9m):<\/strong> Pro ve\u0161ker\u00e9 rezervace a platby vyu\u017e\u00edv\u00e1m syst\u00e9m Fresha (provozovan\u00fd spole\u010dnost\u00ed Fresha.com Business Services Limited). Tato platforma spl\u0148uje nejp\u0159\u00edsn\u011bj\u0161\u00ed bezpe\u010dnostn\u00ed standardy pro ukl\u00e1d\u00e1n\u00ed dat i zpracov\u00e1n\u00ed plateb a funguje jako zpracovatel \u00fadaj\u016f. Va\u0161e data zadan\u00e1 p\u0159i online rezervaci a platb\u011b jsou bezpe\u010dn\u011b ulo\u017eena v tomto syst\u00e9mu.<\/li>\n\n\n\n<li><strong>Doba uchov\u00e1n\u00ed:<\/strong> \u00dadaje v syst\u00e9mu Fresha uchov\u00e1v\u00e1m po dobu <strong>3 let<\/strong> od Va\u0161\u00ed posledn\u00ed n\u00e1v\u0161t\u011bvy. \u00dadaje na faktur\u00e1ch a \u00fa\u010detn\u00edch dokladech uchov\u00e1v\u00e1m po dobu stanovenou z\u00e1konem (5 a\u017e 10 let).<\/li>\n\n\n\n<li><strong>Va\u0161e pr\u00e1va:<\/strong> Podle na\u0159\u00edzen\u00ed GDPR m\u00e1te pr\u00e1vo po\u017eadovat p\u0159\u00edstup k \u00fadaj\u016fm, jejich opravu, aktualizaci, v\u00fdmaz (pokud to neodporuje m\u00fdm z\u00e1konn\u00fdm povinnostem) nebo podat st\u00ed\u017enost u \u00da\u0159adu pro ochranu osobn\u00edch \u00fadaj\u016f (\u00daOO\u00da).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Reklamace slu\u017eeb a d\u00e1rkov\u00fdch poukaz\u016f:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Kosmetick\u00e9 slu\u017eby:<\/strong> P\u0159\u00edpadn\u00e9 vady poskytnut\u00e9 kosmetick\u00e9 slu\u017eby (nap\u0159. alergick\u00e1 reakce prokazateln\u011b zp\u016fsoben\u00e1 nespr\u00e1vn\u00fdm postupem, nekvalitn\u00ed proveden\u00ed) je nutn\u00e9 reklamovat bez zbyte\u010dn\u00e9ho odkladu, ide\u00e1ln\u011b ihned na m\u00edst\u011b v salonu, nejpozd\u011bji v\u0161ak do 6 m\u011bs\u00edc\u016f od poskytnut\u00ed slu\u017eby. Vy\u0159\u00edzen\u00ed reklamace prob\u011bhne nejpozd\u011bji do 30 dn\u016f.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>D\u00e1rkov\u00e9 poukazy (zakoupen\u00e9 online p\u0159es syst\u00e9m Fresha):<\/strong> Platnost online poukaz\u016f je \u0159\u00edzena nastaven\u00edm v syst\u00e9mu Fresha. Podle ob\u010dansk\u00e9ho z\u00e1kon\u00edku m\u00e1 kupuj\u00edc\u00ed pr\u00e1vo od n\u00e1kupu online poukazu <strong>odstoupit do 14 dn\u016f bez ud\u00e1n\u00ed d\u016fvodu<\/strong> a po\u017eadovat vr\u00e1cen\u00ed pen\u011bz, pokud poukaz v t\u00e9to lh\u016ft\u011b ji\u017e nevyu\u017eil.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>U pap\u00edrov\u00e9 podoby zas\u00edlan\u00e9 po\u0161tou:<\/strong> 14denn\u00ed lh\u016fta b\u011b\u017e\u00ed ode dne p\u0159evzet\u00ed z\u00e1silky kupuj\u00edc\u00edm. N\u00e1klady na doru\u010den\u00ed poukazu k z\u00e1kazn\u00edkovi hrad\u00ed provozovatel salonu (doprava je zdarma). V p\u0159\u00edpad\u011b odstoupen\u00ed od smlouvy ve 14denn\u00ed lh\u016ft\u011b nese n\u00e1klady spojen\u00e9 s fyzick\u00fdm vr\u00e1cen\u00edm poukazu zp\u011bt do salonu (zp\u011btn\u00e9 po\u0161tovn\u00e9) pln\u011b kupuj\u00edc\u00ed.<br>Po uplynut\u00ed 14 dn\u016f je n\u00e1kup z\u00e1vazn\u00fd, \u010d\u00e1stka se nevrac\u00ed a poukaz po vypr\u0161en\u00ed platnosti propad\u00e1 bez n\u00e1hrady.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>U form\u00e1tu PDF do e-mailu:<\/strong> 14denn\u00ed lh\u016fta pro odstoupen\u00ed b\u011b\u017e\u00ed ode dne uzav\u0159en\u00ed smlouvy (odesl\u00e1n\u00ed a zaplacen\u00ed objedn\u00e1vky).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. Mimosoudn\u00ed \u0159e\u0161en\u00ed spor\u016f (ADR)<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V p\u0159\u00edpad\u011b, \u017ee dojde mezi mnou jako poskytovatelem slu\u017eeb a klientem (spot\u0159ebitelem) ke vzniku spot\u0159ebitelsk\u00e9ho sporu, kter\u00fd se nepoda\u0159\u00ed vy\u0159e\u0161it vz\u00e1jemnou dohodou, m\u016f\u017ee spot\u0159ebitel podat n\u00e1vrh na mimosoudn\u00ed \u0159e\u0161en\u00ed takov\u00e9ho sporu ur\u010den\u00e9mu subjektu, kter\u00fdm je <strong>\u010cesk\u00e1 obchodn\u00ed inspekce<\/strong> (\u00dast\u0159edn\u00ed inspektor\u00e1t &#8211; odd\u011blen\u00ed ADR, \u0160t\u011bp\u00e1nsk\u00e1 44, 110 00 Praha 1, e-mail: adr@coi.cz, web: adr.coi.cz).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tyto podm\u00ednky a z\u00e1sady jsou platn\u00e9 a \u00fa\u010dinn\u00e9 od 3.7.2026.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Provozovatel salonu (Faktura\u010dn\u00ed \u00fadaje): 1. Z\u00e1sady zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f (GDPR): V p\u0159\u00edpad\u011b jak\u00fdchkoliv dotaz\u016f ohledn\u011b ochrany \u00fadaj\u016f m\u011b m\u016f\u017eete kontaktovat na e-mailu: salon@stabajzna.cz. 2. Reklamace slu\u017eeb a d\u00e1rkov\u00fdch poukaz\u016f: Kosmetick\u00e9 slu\u017eby: P\u0159\u00edpadn\u00e9 vady poskytnut\u00e9 kosmetick\u00e9 slu\u017eby (nap\u0159. alergick\u00e1 reakce prokazateln\u011b zp\u016fsoben\u00e1 nespr\u00e1vn\u00fdm postupem, nekvalitn\u00ed proveden\u00ed) je nutn\u00e9 reklamovat bez zbyte\u010dn\u00e9ho odkladu, ide\u00e1ln\u011b ihned na m\u00edst\u011b&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2203","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.stabajzna.cz\/uvod\/wp-json\/wp\/v2\/pages\/2203","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stabajzna.cz\/uvod\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.stabajzna.cz\/uvod\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.stabajzna.cz\/uvod\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stabajzna.cz\/uvod\/wp-json\/wp\/v2\/comments?post=2203"}],"version-history":[{"count":6,"href":"https:\/\/www.stabajzna.cz\/uvod\/wp-json\/wp\/v2\/pages\/2203\/revisions"}],"predecessor-version":[{"id":2220,"href":"https:\/\/www.stabajzna.cz\/uvod\/wp-json\/wp\/v2\/pages\/2203\/revisions\/2220"}],"wp:attachment":[{"href":"https:\/\/www.stabajzna.cz\/uvod\/wp-json\/wp\/v2\/media?parent=2203"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}